NHS AND KEY WORKER DISCOUNT
CORONAVIRUS: SERVICE UPDATE
CORONAVIRUS (COVID-19) STATEMENT FROM THE MILKY TEE COMPANY
I hope you are keeping well and taking care during these uncertain and unprecedented times. We know the Coronavirus outbreak has had a huge impact on many people and businesses and we wanted to update you on what we are doing here at The Milky Tee Company.
Due to the fact we are an online brand we are able to work remotely and individually meaning we are currently still able to operate as usual, and hope to continue to do so for the foreseeable future. We have listened to the government’s advice and have taken all appropriate steps to ensure that no one’s health is put at risk. We have always had a strict handwashing policy and also ensure hand santitiser is used regularly. Our lovely fulfilment manager Kayleigh is going to continue working from our warehouse to package and post all your orders, while I will work from home and will be able to answer any emails or customer queries. None of our staff have shown any symptoms of the virus and are all aware of the guidelines to stay at home if they develop any – no matter how mild. We have also taken the extra step of having a fogging procedure to disinfect our warehouse and offices. All our tops are also packaged in protective packaging so we do not touch the garments themselves.
We also send all our orders via Royal Mail who are currently continuing to process/deliver mail, although there are currently some delays due to reduced Royal Mail staff numbers during this pandemic. In their latest statement they say : “Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus. From experience with other coronaviruses, we know that these types of viruses don’t survive long on objects, such as letters or parcels”
They also added: “We have extensive experience in being able to quickly deploy business contingency plans so we continue to provide customers with access to our services and their mail.”
You can read the full Royal Mail statement here
So if you are interested in purchasing any of our products we wanted to reassure you that we are still fulfilling all orders and posting them via Royal Mail . If this changes or if the government issues any new guidelines which could impact our services we will of course let you know.
If you have any questions or want anymore information please feel free to email me on firstname.lastname@example.org.
Take care and regards,
The Milky Tee Company