We hope you will love your purchase but if there’s an issue we are happy to offer an exchange or refund, as long as the product is returned to us in a saleable condition within 14 days of receipt. Please contact us on info@milkyteecompany.com to inform us of your wish to exchange or get a refund.

If you would like a refund this will be processed within 5-7 business days of receipt of the return of your item.

We regret that we are only able to reimburse postage on faulty items.